Microsoft Dynamics 365 Solutions Overview

Microsoft Dynamics 365 Solutions Overview

A cloud-based suite of intelligent business applications designed to enhance productivity, collaboration, and secure operations across your organization.

An all-in-one ERP solution for businesses, offering financial management, supply chain, sales, and operations capabilities.

A powerful CRM solution that helps manage customer relationships, track sales performance, and drive revenue growth through data-driven insights.

An AI-powered platform that unifies customer data to deliver personalized experiences and deeper customer understanding.

A comprehensive omnichannel support platform that enables efficient case management and improves customer satisfaction.

An intelligent solution for managing on-site service operations, optimizing technician schedules, and ensuring timely service delivery.

A unified platform for project planning, resource management, and financial tracking—ensuring successful project delivery.

An end-to-end financial management solution that automates processes, enhances compliance, and provides real-time financial insights.

A scalable solution for planning, production, inventory, and logistics—designed to optimize supply chain operations and improve resilience.

Microsoft Dynamics 365 Business Central

A cloud-based ERP platform designed for growing businesses to manage finance, operations, inventory, sales, projects, and sustainability—all in one unified system.

In-depth business analysis and solution mapping

Financial management

Sales & customer relationship management

Inventory & supply chain control

Project management

Reporting & analytics

Cloud-based access with mobile compatibility

End-to-end implementation with ongoing support

Unified platform for streamlined operations

Rapid deployment and scalability

Native integration with Microsoft ecosystem

Customizable workflows to fit your business

Work Smarter with Microsoft Copilot

Transform how you work with AI-powered assistance built into Business Central. Let Copilot automate routine tasks so you can focus on strategic growth.

Natural language queries

Predictive insights

Automated content creation

Time-saving automation

Sustainability with Business Central

Track, manage, and report your environmental impact with precision—while maintaining operational excellence. Empower your business to build a sustainable future with integrated tools designed for transparency and compliance.

Transform your sustainability strategy with intelligent tools that seamlessly integrate into your financial and operational workflows.

Financial management

Sales & Customer Relationship Management

Microsoft Cloud for Sustainability

Sustainable Cloud for Infrastructure

Azure Carbon Footprint Tracking

Emission Impact Dashboard

Power BI Environmental Analytics

Sustainability Scorecard

Emission Tracking

Carbon Credit Management

Chart of Sustainability Accounts (CoSA)

Automated Reporting

Emission Factor Setup

Regulatory Compliance

Cost Optimization

Brand Transparency

Future-Ready Operations

Microsoft Dynamics 365 CRM Solutions

Transform customer relationships with intelligent CRM solutions that adapt to your business needs and scale with your growth.

Close deals faster with intelligent sales tools and AI-powered insights

AI Copilot for summaries and sales guidance

Email and document integration

Lead and opportunity scoring

Meeting prep automation

Pipeline analytics and dashboards

Boost sales productivity by 30%

Shorten sales cycles significantly

Deep Microsoft integration (Teams, Outlook)

Built-in enterprise security and scalability

Deliver outstanding customer experiences across all touchpoints

AI-generated case summaries

Integrated knowledge base and Teams chat

Unified omnichannel service interface

SLA-based case routing and automation

Real-time dashboards and performance KPIs

Faster resolutions and happier customers

Personalized, scalable service delivery

Higher agent productivity

Reduced operational costs

Manage your entire project lifecycle from initial bid to final billing

Visual project planning tools

Flexible billing models and automation

Time and expense tracking

Integrated material and cost forecasting

Copilot for risk detection and planning

Seamless integration with D365 Finance

Improve project profitability

Centralize collaboration and data

Automate billing and forecasting

Scalable, cloud-based, secure infrastructure

Microsoft Dynamics 365 Finance

Manage your entire project lifecycle from initial bid to final billing

Real-time AI-generated financial summaries

Advanced financial reporting and analytics

Global compliance support

Budgeting and forecasting tools

A/P and A/R automation

Power Platform integration

Faster, smarter financial decisions

Reduced manual effort and errors

Secure, global-ready architecture

Enhanced interdepartmental collaboration

Need help finding the right Microsoft product?

Our licensing experts will guide you to the most cost-effective Microsoft solutions tailored to your business needs. Contact us today for a personalized consultation.

We enable smarter business strategies through advanced analytics, automation and AI, delivering data-driven insights that empower informed decision making.

13F, Central Park, Genden street, 1st khoroo, Sukhbaatar district, Ulaanbaatar-15160, Mongolia

+976 7777-3090

info@emconsulting.mn

Mon-Fri: 09:00-18:00

English

© 2026 EM Consulting LLC. All Rights Reserved.

We enable smarter business strategies through advanced analytics, automation and AI, delivering data-driven insights that empower informed decision making.

We enable smarter business strategies through advanced analytics, automation and AI, delivering data-driven insights that empower informed decision making.

13F, Central Park, Genden street, 1st khoroo, Sukhbaatar district, Ulaanbaatar-15160, Mongolia

+976 7777-3090

info@emconsulting.mn

Mon-Fri: 09:00-18:00

English

© 2026 EM Consulting LLC. All Rights Reserved.

We enable smarter business strategies through advanced analytics, automation and AI, delivering data-driven insights that empower informed decision making.

We enable smarter business strategies through advanced analytics, automation and AI, delivering data-driven insights that empower informed decision making.

13F, Central Park, Genden street, 1st khoroo, Sukhbaatar district, Ulaanbaatar-15160, Mongolia

+976 7777-3090

info@emconsulting.mn

Mon-Fri: 09:00-18:00

English

© 2026 EM Consulting LLC. All Rights Reserved.

We enable smarter business strategies through advanced analytics, automation and AI, delivering data-driven insights that empower informed decision making.